![]() Selecting the " Show all the Interfaces" option from Switch Port Mapper settings will list all the ports of the switch, but the MAC Address will be resolved only for the ports that have an matching entry in the Bridge MIB. The MAC Address of the devices connected to the switch port can only be resolved, if a matching port is found in the Bridge MIB. One possible reason could be that we could not get the matching ports for all the ports of the switch from the Bridge MIB. Switch Port Mapper do not show all the ports of the switch? This data will be used by the Switch Port Mapper tool to resolve the IP Addresses of the connected devices. This will collect the MAC-IP data and updates the database. You can add all your routers in the Admin -> Add Router and schedule scanning. Routers specified in the Switch Port Mapper tool are used to resolve the IP Addresses of the connected devices. How can I add them to the Switch Port Mapper tool ? This will re-scan the switches to get the mapping details. Fix the errors by modifying the switch inputs and save. Click the link to view the details of the switches with its error details. This means that scanning of some of the switches imported from a csv file have failed. I get a message that scanning failed for xx switches. I imported several switches from a CSV file. In that case, the Switch Port Managemenet tool will show the devices that are connected to that Switch/Hub. One possible reason could be that the device connected to that port is a Switch/Hub. In the results, I can see several devices connected to a single switch port? How is this possible? I did a 'Switch Port Mapping' using the Switch Port Mapper tools in OpUtils. This data will be used by the Switch Port Mapper in resolving the IP Addresses of the connected devices. This will periodically scan the devices to get the MAC-IP data of the devices in the network and stores them in the database. Alternatively, you can add all your routers, gateway servers, etc., in the Admin -> Add Router settings and schedule scanning.The Router should be in the same subnet as that of the devices connected to the switch. Enter the Router name to resolve the MAC Addresses to IP Addresses. Switch Port Mapper displays only the MAC Address and not the IP Address. ![]() If problem persists, contact with the Support File. For example, in Extreme Summit switches, the command to enable this is: Enable snmp dot1dTpFdbTable If you are not sure about this configuration, check with the Switch vendor. Ensure that the switch is configured to return the values from the dot1dTpFdbTable of the Bridge MIB implemented in the switch. One possible reason could be that the switch does not return the MAC Addresses. Switch Port Mapper does not show any MAC Addresses. It's working if I plug directly to the router.Īfter checking the product information of my switch, it states there is MAC address learning, which could be the issue, but I can't seem to find anything about this in the user manual or the web management interface.Switch Port Mapper - Knowledge Base 1. Then tested connecting my laptop directly to another unused port of my switch, still not working. I get the "General failure" when trying to ping anything. Then a few days later, I installed my xbox and plugged it in the other wall jack (connected to port 7), but couldn't get an IP! Tested the port with my laptop and can't ping anything. I connected my TV to port 8 and left port 7 unused. Tested everything, no issue on both plugs. There is a VLAN on port, and anotther VLAN on, with bandwidth control on port 15.Ī few weeks ago, I installed 2 wall jack in the living room which I connected to ports 7 and 8. Router is connected to port 16 of the switch. I have a weird problem with my simple setup.
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